Conditions and delivery

Trade Conditions and Delivery

All prices shown for VELUX GAS coordinators who are logged in will be shown without tax and 25% Danish VAT. If the buyer is not logged in, the prices are shown inclusive of tax and 25 % Danish VAT.

There are no minimum order quantities unless stated.

We reserve the right to cancel deliveries in case of items no longer in production.

We disclaim any responsibility for price changes and printing errors in the VELUX Give Away Shop.

Stock goods will be sent within three working days if nothing else is stated. Danish National Holidays may delay this process.

All orders will be sent by courier or the Danish mail.

Please be advised that all private orders will be charged 6 EURO in handling and shipment.

All orders made by GAS coordinators will be charged 2.68 EURO (excl.VAT) in handling fee, as well as shipment cost according to the chosen shipment method.

Actual freight costs will be calculated for each delivery individually. You will find an estimated cost of delivery for the total order on the webshop before completing the order. Taxes or surcharges, like fuel, are not included in the estimate. The order will be delivered at the lowest cost possible, which in most cases is lower than estimated.

If you have any questions regarding your purchases or delivery, please forward an email to the logistic department at

If you need the order emediately please send an email after placing the order and inform about you need express delivery. If the order should be send the same day please write to before 10 o'clock danish time. If you are working in denmark please make a phone call to +45 25 44 44 17 instead of sending an email.